Error while importing Demo

In our free and pro version of Gutenify you can access multiple demo and import it to your site. Importing demo is very straightforward and can be done within few steps.

Click here to learn about importing demo in detail.

But some time you might encounter some issue while importing demo. Common issue is after starting demo import the loader keeps on loading for infinite period. If this happens then we recommend to follow the given steps.

1) Deactivate all plugin except Gutenify (and Gutenify Pro) #

This is the first step you need to do before trying to import again. Having many plugins in your site increases the risk of plugin conflict. We found that many users face import issues due to plugin conflict. So deactivating other plugins would help you import the demo smoothly. Generally we found conflict with Jetpack and Bluehost pre-installed plugins and once plugins are deactivated import is working fine. Once import is completed then you can activate required plugins.

I’ve deactivated all plugins except Gutenify (and Gutenify Pro) but still there is an issue! #

Ok so this would be a matter of investigation and we would be needing access to your site so that we can solve the issue. Please send us the following login details in product support form.

  • Send us link or Name or screenshot of demo you want to import.
  • Temporary login to your site dashboard with Administrator role
  • FTP access to your WordPress setup.

Please check this link for more details.