Pre-purchase Queries
Pre-purchase FAQs
I am using your free theme now but wanting to use your pro. Will it erase what I have worked on so far?
With our Pro plugin your data will not be erased. WordPress stores templates based on Theme so by using our Pro Plugin you don’t have to change theme. With our plugin you can access all our premium templates, blocks and features.
If you have any issues during the installation process then we are always happy to help.
What is your refund policy?
We offer a 14-day no-questions-asked refund policy. Don’t like the plugin for any reason? Drop us an email our support page and we will refund your entire purchase without even asking “why?”.
Do I need to uninstall the free version to install the PRO version?
No, you must not uninstall the free version to use the PRO. The PRO version is built on top of the free plugin, so you need to keep both installed and activated to use the PRO.
Notice: This form is only for pre-purchase queries. Support questions will not be answered here, For support, submit a ticket here.