Pre-Purchase Queries
Pre-purchase FAQs
Thinking about upgrading? Here are the answers most people want first. Anything else, use the form below.
I am using your free theme now but wanting to use your pro. Will it erase what I have worked on so far?
With our Pro plugin your data will not be erased. WordPress stores templates based on Theme so by using our Pro Plugin you don’t have to change theme. With our plugin you can access all our premium templates, blocks and features.
If you have any issues during the installation process then we are always happy to help.
What is your refund policy?
We offer a 14-day no-questions-asked refund policy on new purchases. Don’t like the plugin for any reason? Drop us an email from our support page and we will refund your entire purchase. Renewal payments are not refundable, but we send reminder emails before every renewal so you can cancel in time.
Do I need to uninstall the free version to install the PRO version?
No. Pro is built on top of the free plugin, so keep both installed and activated.
Notice: This form is only for pre-purchase questions. Support questions will not be answered here. For support, submit a ticket instead.